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Dear Noise…

Welcome to “Dear Noise”!

We regularly send out newsletters to readers who have asked to be kept updated on—or reminded of—our various communication-related research and activities.

You can access each newsletter from this page (see below). But first…

The Word Gym logo (animated)

When communication friction becomes visible, it’s usually been accumulating for a while

If one of our recent pieces highlights something that feels present inside your organisation, we offer a Communication Risk Snapshot—a 30-minute diagnostic conversation to look at the issue and assess whether our support is needed.

For organisations seeking a more comprehensive review, we can also carry out a full Communications Audit to identify any structural ambiguity, message distortion and cross-functional signal gaps.

Clarity first. Decisions second.

If you would like to explore either route, let’s have a conversation.

Our newsletters

Don’t hesitate to send us feedback on our articles, ideas or newsletters as a whole. We love conversations—especially constructive dialogues—and would be delighted to hear from you.

To send us feedback or subscribe to our newsletters, click here.

Hybrid working environments & mint tea

Hybrid working: communication under pressure

Hybrid working was meant to resolve workplace flexibility challenges. Instead, in many organisations, it has gradually increased uncertainty around expectations, ownership and how decisions are understood…

… and

Mint tea is not a drink—it’s a ritual